Outsourcing And The Benefits Of Managing Staff Systematically

June 21, 2011 | Author: Tyrone Shum | Posted in Outsourcing

So you have found your virtual staff and you’re able to move on and ready to have them start working for you full-time or even if they’re not working for you full time, part time is ok. Let’s get started with first thing. One thing is to talk a little bit more as to what you should do to be able to prepare them to be able to know exactly what they need to do. The primary point I want to note to you is educate them a particular thing first. Start out them off with one main task. Let’s say one example is, if you need them to run a totally new campaign for Adwords or you want them to setup a website for you, which is only one project or one task. You educate them up so they familiarize themselves and get particular at this one task. Things I usually do is before I get them to start out on a project is I really take a moment, and I open up my mind mapping software. The application that I use as a way to crank out a mind map is called Freemind. You may download Freemind if you’ll just run it on a Google search online.

It’s generally a mind mapping software that allows you to be able to layout detail by detail the path and the process or the screenflow on how you are going about keeping the project executed. When you only want to break down all the information, that’s a great way to do it and use Freemind to do that. Now, if you’d like more of a structure where you just go step by step showing them a flowchart one example is, there’s specific software that I also use is called Gliffy. You may download it or use it in Gliffy.com and that allows you to be able to draw arrows and boxes to be able to do a nice little flowchart of what you need to be executed.

So those are the two pieces of software that I usually use. I start off off with Freemind first, brainstorm my information and ideas onto the computer, see what it’s going to head and just what I want to do. Then, I jump straight in Gliffy and do a flowchart of wherever the tasks of how the processes work. What I’ll do is I take my flowchart and I’ll build a step by step instruction of tips on how to complete the task and I start off to make the videos. The way I generate those videos is either sit in front of camera like what I’m doing like now or to turn on my computer where I have a little webcam and talk in front of the camera, I can do that. Or, if there’s a very technical side of things, I switch on my little software called Jing. Jing project is a free software made by TechSmith which you can download from Jingproject.com.

That generally captures five minutes of what you’re doing on screen. That way, you are able to effortlessly show to your virtual staff or virtual assistant exactly step by step what needs to be performed and the right way to begin approaching it. So, that’s things i do. I create those videos and as soon as I’ve created those videos, I’ll upload it to the project management system. Once that’s done, I’ll send it straight over to my virtual staff and I say, start off from steps 1 to 5 and just learn doing the steps and when you’ve completed that, start doing the work for me. That’s how I go about training my virtual staff.

It’s not anything that’s very hard, it just takes some time. But the smartest thing I can recommend you to do is to take some time out and just set these video tutorials out because after you set them out once, they’re there forever. It’ll save amount of ample time because as soon as you train up your virtual staff, they can educate the new virtual staff that you hire down the line by just giving the same videos to them and they’ll be able to add tips, points, etc to it. One last thing I wish to mention as well to you is ensure that you get your virtual staff or virtual assistant to document precisely what they do so if they implemented a new operation, or added some new tips or ideas on how you can make this operation better, have them to document it for you and upload it to project management system. That way, they can always refer back to it.

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Author: Tyrone Shum

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